Spiny Events (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform to create and manage event websites.
1. Information We Collect
We collect the following types of information when you use Spiny Events:
a. Organizer Information
- Name, email address, and contact details
- Billing and payment information
- Event details, including content, schedules, speaker bios, etc.
b. Attendee Data (via embedded or collected forms)
- Names and emails submitted through your forms
- Any data you collect from participants through your event website
Note: We do not collect or process ticket payments or store payment data for your attendees. That is handled via the third-party service you connect.
c. Usage & Analytics
- Browser type, IP address, and device info
- Activity logs and page interactions
2. How We Use Your Information
We use your data to:
- Provide and maintain the Spiny Events platform
- Communicate with you about your account and services
- Ensure platform security and improve performance
- Offer customer support
We do not:
- Sell attendee or organizer data to third parties
- Use one organizer’s data to help another organizer
- Display ads to attendees
3. Data Ownership & Control
- All content and data you upload or create on your event website is owned by you, the organizer.
- You are responsible for managing any attendee data you collect.
- If an attendee requests to delete their data, you (as the event admin) are responsible for fulfilling that request.
If you request, we will delete your event and all associated data from our servers—either after the event ends or before the event, at your request.
4. Data Storage & Security
Your data is hosted securely on our cloud servers. We employ:
- HTTPS encryption
- Secure access controls
- Regular security monitoring
As a SaaS platform, we cannot provide zipped backups of your website or database. The platform is not built for downloadable hosting, and all content is stored and served within our managed environment.
5. Cookies & Tracking
We use cookies and analytics tools to understand how our platform is being used, so we can improve functionality and user experience. You can manage cookie preferences in your browser settings.
7. Children’s Privacy
Spiny Events is not intended for children under the age of 13, and we do not knowingly collect personal data from children.
8. Your Rights
Depending on your country, you may have the right to:
- Access, correct, or delete your data
- Request data portability
- Object to or restrict certain processing activities
To exercise your rights, contact us at [support@spinyevents.com].
9. Policy Updates
We may update this Privacy Policy occasionally. If we make significant changes, we will notify you by email or via your dashboard.
10. Contact Us
If you have any questions about this Privacy Policy, please contact:
📧 Email: support@spinyevents.com
🌐 Website: www.spinyevents.com
Website Policy
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.